Information We Collect
- Account information: name, email address, authentication identifiers, workspace metadata, subscription status, and billing references.
- Content you provide: uploaded files, selected connectors, dashboard requests, prompts, generated specifications, and dashboard artifacts.
- Usage information: logs, job status events, feature usage events, and basic device/browser metadata used for reliability and security.
How We Use Information
- To provide dashboard generation, hosting, editing, and export features.
- To authenticate users and secure accounts.
- To process payments and enforce subscription and credit limits.
- To monitor service health, detect abuse, troubleshoot issues, and improve product quality.
Data Processing And AI Workflow
ClairInsights uses deterministic processing and model-assisted planning in specific flows. We implement data handling safeguards, including redaction controls, to reduce sensitive exposure.
You are responsible for ensuring you have the legal right to upload and process data in the Service, including personal and confidential information.
Sharing And Disclosure
- We do not sell your personal information.
- We may share data with subprocessors that help operate the Service (for example cloud hosting, payments, monitoring, authentication, or messaging), subject to contractual safeguards.
- We may disclose information when required by law, court order, or to protect the rights, safety, and security of users, ClairInsights, or the public.
Data Retention
We retain account data and generated artifacts for as long as needed to provide the Service and meet legal, accounting, and security obligations.
You may request deletion of your account data, subject to legal requirements and legitimate operational needs.
Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, and alteration.
No system is perfectly secure. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
International Processing
Your information may be processed in countries other than your own. Where required, we apply appropriate legal mechanisms for cross-border transfers.
Your Rights
Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing.
To submit a privacy request, contact: privacy@clairinsights.com.
Changes To This Policy
We may update this Privacy Policy from time to time. Material changes will be posted in the Service or communicated by email when appropriate.
Contact
ClairInsights, Inc.
Email: legal@clairinsights.com